This is a practical, step-by-step walkthrough: registration, verification, bonuses, and payments — no fluff.
What You Need First
- A stable internet connection and a compatible device (desktop, tablet, or smartphone).
- Valid email address and phone number for account verification.
- Personal identification documents (passport, ID card, or driver’s license) for KYC.
- A preferred payment method: credit/debit card, e-wallet, or cryptocurrency.
- Basic understanding of wagering requirements and bonus terms.
- Age verification: you must be at least 18 years old (or the legal age in your jurisdiction).
Step-by-Step Sign-Up
- Visit the official website. Click on the Register button at Mystake.
- Fill in the registration form: email, password, currency, and personal details.
- Accept the terms and conditions and confirm you are over 18.
- Complete email verification by clicking the link sent to your inbox.
- Log in using your credentials (Mystake login) and proceed to the deposit page.
- Complete the KYC process by uploading your documents in the profile section.
- Claim your welcome bonus (if available) from the promotions page.
Wagering Calculation
Understanding wagering requirements is crucial to turn bonus funds into withdrawable cash. Example: You receive a $100 bonus with a 30x wagering requirement on the bonus amount. The formula is:
Wagering Target = Bonus Amount × Wagering Multiplier
So: $100 × 30 = $3,000. You must wager $3,000 before withdrawing any winnings from the bonus. If the bonus also requires a deposit to be wagered (e.g., deposit + bonus), the calculation changes: ($100 deposit + $100 bonus) × 30 = $6,000. Always check the terms.
Security Overview
The platform employs SSL encryption to protect data transmission. Two-factor authentication (2FA) is available for added account security. The site holds a Curacao gaming license. Important: Winnings from Curacao-licensed casinos may be subject to local income tax depending on your country of residence. Consult a tax professional.
Financial Operations
Deposits are instant; withdrawals are processed within 24–72 hours after pending. Cryptocurrency withdrawals are typically faster. Minimum deposit and withdrawal limits vary by method.
| Payment Method | Deposit Min/Max | Withdrawal Min/Max | Processing Time |
|---|---|---|---|
| Visa/Mastercard | $10 / $5,000 | $20 / $5,000 | 1–5 business days |
| Skrill | $10 / $10,000 | $20 / $10,000 | Up to 24 hours |
| Bitcoin | $20 / No max | $50 / No max | Up to 2 hours |
Support Guide
- Forgot password: Use the “Forgot Password” link on the login page to reset via email.
- Account verification issues: Contact live chat to resubmit documents or clarify requirements.
- Bonus not credited: Ensure you entered the bonus code (if required) and meet the minimum deposit. If not, contact support with transaction ID.
- Withdrawal delayed: Check your pending withdrawals section. If it exceeds the stated time, contact support via email or live chat.
- Login problems: Clear cache, try a different browser, or use the Mystery app (progressive web app) accessible from the browser menu. If 2FA is enabled, ensure you have the code.
Good to Know
The platform provides responsible gambling tools under the “Responsible Gaming” section. You can set deposit limits (daily/weekly/monthly), session time limits, and self-exclusion periods. To activate, go to your account settings and choose the desired restriction.
Common Questions
How long does the KYC process take?
Typically 24 to 48 hours after submitting valid documents.
Can I use the same account on multiple devices?
Yes, you can log in from any device using your Mystake login credentials.
Are there any fees for withdrawals?
Most methods are free, but some e-wallets may charge a small fee. Check the cashier page.
What happens if I cancel my withdrawal?
Funds return to your account balance instantly.
Is the mobile version an app?
There is no native app; you can use the mobile-optimized website or add it to your home screen as a progressive web app (PWA).
Can I change my registered email?
Contact support. You may need to verify the new address.
What currencies are accepted?
USD, EUR, GBP, CAD, AUD, BTC, ETH, and others.
This guide covers the essentials to get started. Always read the full terms for bonuses and promotions. Play responsibly.