Many players have questions about Razed online casino before they deposit their first euro — here are the honest answers. This guide walks you through everything you need to know, from account setup to calculating wagering requirements, security features, and common troubleshooting tips.
Prerequisites
- A valid email address (no temporary emails allowed).
- Government-issued photo ID (passport, driver’s license, or national ID card).
- A supported payment method (Visa, Mastercard, e‑wallets like Skrill or Neteller, or cryptocurrency).
- Minimum age of 18 (or 21 in some jurisdictions).
- Stable internet connection – the casino works best on modern browsers or as a progressive web app.
Creating Your Account
- Visit the official Razed casino website and click the “Sign Up” button.
- Enter your email, choose a strong password, and fill in your personal details (name, date of birth, address).
- Verify your email by clicking the link sent to your inbox.
- Complete the Know Your Customer (KYC) process by uploading a clear photo of your ID and a recent utility bill (if required).
- Make your first deposit using your preferred payment method – the welcome bonus will be credited automatically if you opt in.
Wagering Calculation
Understanding how wagering requirements work is crucial to cashing out bonus winnings. We’ll use a typical welcome bonus as an example: a 100% match bonus up to €200 with a 35x wagering requirement on the deposit + bonus amount.
Example: Deposit €100 → you receive a €100 bonus → total playable balance is €200. Wagering requirement = €200 × 35 = €7,000. You must place bets totaling €7,000 before any winnings from the bonus become withdrawable.
But not all games contribute equally to the wagering requirement:
• Slots: 100% contribution (each €1 bet counts €1)
• Table games (blackjack, roulette): typically 10% contribution (each €1 bet counts €0.10)
• Video poker: 20% contribution
Formula: Effective wagering = (slot bets × 100%) + (table bets × 10%) + (video poker bets × 20%). You need the total to reach €7,000.
Real calculation: Suppose you play slots for €6,000 and blackjack for €10,000. Slots contribute €6,000; blackjack contributes €10,000 × 10% = €1,000. Total €7,000 – requirement met!
Tip: Always check the game contribution percentages in the bonus terms. Playing only low‑contribution games can make the wagering almost impossible to clear.
For a visual explanation, watch this helpful video:
Security
The platform uses 256‑bit SSL encryption to protect all data transmissions. Two‑factor authentication (2FA) is available as an optional but recommended security layer. The casino operates under a Curacao eGaming license, which means winnings from Razed are subject to local income tax regulations depending on your country – always consult a tax advisor.
Deposits & Withdrawals
| Method | Min Deposit | Min Withdrawal | Processing Time |
|---|---|---|---|
| Visa/Mastercard | €20 | €20 | 1–3 business days |
| Skrill | €10 | €10 | Up to 24 hours |
| Neteller | €10 | €10 | Up to 24 hours |
| Bitcoin | €20 equivalent | €50 equivalent | Instant (1 blockchain confirmation) |
| Bank Transfer | €50 | €100 | 3–7 business days |
Withdrawals are processed after identity verification is complete. The casino may ask for additional documents if the amount exceeds usual thresholds.
Common Problems & Fixes
- Login failure: Reset your password via the “Forgot Password” link. Clear browser cache or try a different browser.
- Verification pending for days: Ensure your uploaded documents are clear and not expired. Contact live chat if it takes more than 48 hours.
- Withdrawal stuck as “pending”: This is normal during the first withdrawal – it may take up to 72 hours for manual review. Always use the same method you deposited with.
- Bonus not credited: You might have missed the opt‑in checkbox during deposit. Check the promotions page to claim the bonus manually.
- Game not loading: Disable VPN/proxy services, update your browser, or try the mobile PWA version.
- “Session expired” message: Click “Log In” again – if problem persists, clear cookies and cache.
Quick Answers
How long do withdrawals usually take?
Withdrawals are processed within 24 hours after verification, but the time to receive funds depends on your chosen method: e‑wallets 24–48 hours, cards 1–5 business days, bank transfers 3–7 days.
Can I play on my smartphone without downloading an app?
Yes. Razed is fully optimized for mobile browsers and also offers a progressive web app (PWA) that you can launch from the browser – no need for an app store download.
How do I claim the welcome bonus?
Make your first deposit of at least €20 and check the bonus opt‑in box during the deposit process. The bonus is then automatically added to your account.
Are there any restricted countries?
Yes, players from the United Kingdom, United States, Spain, France, and several other regions cannot register. Check the terms for the full list.
What is the minimum withdrawal amount?
The minimum withdrawal is €20 for most methods except Bitcoin (€50 equivalent) and bank transfer (€100).
Do I need to verify my account before withdrawing?
Yes, verification is mandatory and must be completed before any withdrawal can be processed. It is best to upload documents right after registration.
Can I set limits on my play?
Absolutely – use the responsible gambling tools available in your account settings (see Extra Tips below).
Extra Tips – Responsible Gambling Tools
To stay in control, Razed offers several self‑management options:
- Deposit limits: Set a daily, weekly, or monthly cap on how much you can deposit.
- Session limits: Receive a warning or get automatically logged out after a set time.
- Self‑exclusion: Temporarily or permanently block access to your account. This action cannot be reversed immediately, so think carefully.
- Cool‑off period: Take a short break (24 hours to 6 weeks) without closing your account.
Always gamble responsibly and never chase losses.
By now you have a solid understanding of how Razed works, from account creation to wagering calculations and security. Use this knowledge to make informed decisions and enjoy your experience.